What Some Of Our Clients Say About Us

 

Cheshire County Council - Re Examination in Public for Cheshire County Council.
Undertaken Jan 2005 over 7 days

'I wanted to write to thank you for your assistance with producing transcripts for the EIP, a challenging task which you completed admirably. I would have no hesitation in recommending your service to others as you were helpful, enthusiastic and met the important deadlines set. The transcripts were produced very efficiently with minimal need for alteration. The use of digital recording proved very useful when it came to checking the transcripts as the large team at the County Council were all able to have copies of the digital sound files and could all work on different transcripts independently, ensuring a final version of the transcript could be produced quickly.'

Southwark Law CentreSouthwark Law Centre - December 2005
'I was introduced to this team of legal secretaries who provide a digital typing service by Robert Moss, a former practising solicitor who provides managerial support.

I have no hesitation in recommending Secretarial Solutions. Geraldine Eaton who created Secretarial Solutions puts a lot of effort into providing an outsourced typing service designed to meet the typing needs of legal offices.

Their services provide a genuine solution to the logistical problems we all face. The service extends to the supply, installation and training of the appropriate digital equipment. Over the last few months we have developed a good working relationship with Geraldine and her Team'


3 Paper Buildings, Barristers’ Chambers, London
'Geraldine at Secretarial Solutions is marvellous - everything has come back
fine - so much better than the temping agency.
No complaints at all.'

Louise Evans - September 2004
Edward Hughes Solicitors, Rhyl

'Using Digital Dictation and the Services of Secretarial Solutions

It is with pleasure that I write this testimony for Secretarial Solutions and the services that they offer.

I have recently retired as Managing Partner of a Solicitors Firm in North Wales where recruitment of proficient secretaries became very difficult.

It was during this time that I first came into contact with Secretarial Solutions. The ability to reduce staffing costs internally for all secretarial work (including employment liability) and free up support staff to undertake more worthwhile fee earning roles, (which improved job satisfaction and client care) helped persuade the other Partners to utilise the services of Secretarial Solutions.

The change over produced excellent results and the services offered by Secretarial Solutions were second to none. We invested in Digital Dictation Machines and all fee earners were encouraged to download their work onto computer to e-mail it out to Secretarial Solutions. Broadband assisted in transmission on both sides and the free flow of work backwards and forwards caused very little hassle. Prioritised work was returned within 24 hours.

Secretarial Solutions offers an excellent support services to all businesses. I am now working in the leisure industry and am utilising Secretarial Solutions without the need to employ a personal assistant or secretary. When you are in business for yourself it is important to consider all options and I have found that the way forward for the future is to use external secretarial services.

Geraldine the founder of Secretarial Solutions has put a lot of effort into offering a streamlined service to businesses. As a legal Secretary herself it does mean that her specialisation allows her to offer support to the legal industry as well as the business community at large. I can recommend with enthusiasm the use of her business skills through Secretarial Solutions especially as she is prepared to tailor her services to suit the job and client in hand.'

Pearson Fielding Partnership Solicitors Liverpool - November 2003
Susan Meacher-Jones Practice Manager
'Geraldine has helped us over a number of years and have always found her to be highly professional. As a firm of solicitors we require support from a firm who can demonstrate flexibility, reliability and accuracy - Secretarial Solutions provides all this and more! ... a friendly, efficient and cost-effective service and the quality of work produced is excellent. I would have no hesitation in recommending them to other organisations.'

Deva Guardians, Chester - Kim Wheway, November 2002
'Many, many thanks for all your help. I'd just like to say you did a fabulous job of looking after everything while I was away for a week and I wouldn't hesitate to recommend you to anyone. I hope you will be able to help me again in the future.'

Bennett Brooks Management Consultants - Janet Henderson, May 2003
'We have used the services of Secretarial Solutions for short term secretarial assistance on a number of occasions and have found them to be accurate, reliable, efficient and always willing to work flexible hours to accommodate our needs. I would have no hesitation in recommending them to other businesses and organisations.'

William R. Gardner, Hapsford nr. Chester, April 2003
'Geraldine... has given me an efficient and confidential service for which I am extremely grateful.'

Tim Kenward, Barrister, 25 Castle Street Chambers
'I can recommend Geraldine as an excellent legal typist.'

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